Privacy Policy
Gail Starr ("Company," "we," or "us") respects your privacy and is committed to protecting it through this Privacy Policy.
This Privacy Policy governs your access to and use of https://www.gailstarrdigital.com/, including any content, functionality and services offered on or through the Website, whether as a guest or a registered user.
When accessing the Website, the Company will learn certain information about you, both automatically and through voluntary actions you may take, during your visit. This policy applies to information we collect on the Website and in email, text, or other electronic messages between you and the Website.
Please read this Privacy Policy carefully before you start to use the Website. By using the Website or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by this Privacy Policy. If you do not agree to this Privacy Policy, you must not access or use the Website.
Children Under The Age Of 13
Our Website is not intended for children under 13 years of age (or under 16 in the European Union, where applicable law requires a higher minimum age). No one under the applicable minimum age may provide any information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13 (or 16 if you are located in the EU), do not use or provide any information on this Website, register on the Website, make any purchases, use any interactive or public comment features, or provide any information about yourself to us.
If we learn we have collected or received personal information from a child under the applicable minimum age without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under the applicable minimum age, please contact us at gail@starr.co.za.
Information We Collect About You
Information You Provide To Us. The Website provides various places for users to provide information. We collect information that users provide by filling out forms on the Website, communicating with us via contact forms, responding to surveys, providing comments or other feedback, and providing information when ordering a product or service via the Website. We use information you provide to us to deliver the requested product and/or service, to improve our overall performance, and to provide you with offers, promotions, and information.
Information We Collect Through Automatic Data Collection Technology. As you navigate through our Website, we may use automatic data collection technologies including Google Analytics 4 to collect certain information about your equipment, browsing actions, and patterns. This will generally include information about your location, your traffic pattern through our Website, and any communications between your computer and our Website. Among other things, we will collect data about the type of computer you use, your Internet connection, your IP address, your operating system, and your browser type.
The information we collect automatically is used for statistical purposes and will not include personal information. We use this data to improve our Website and our service offerings. To the extent that you voluntarily provide personal information to us, our systems will associate the automatically collected information with your personal information.
Use of Cookies and Pixels
Similar to other commercial websites, our Website utilises a standard technology called "cookies" and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site's computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.
Non-essential cookies — including analytics and advertising cookies — are only placed on your device where required by law after you have given your consent. You may withdraw consent at any time by adjusting your browser settings or contacting us. Strictly necessary cookies required for the Website to function are placed without consent, as they are essential to the service.
The Company reserves the right to use technological equivalents of cookies, including social media pixels such as the Meta (Facebook) Pixel and similar technologies from other platforms. These pixels allow social media sites to track visitors to outside websites so as to tailor advertising messages users see while visiting those platforms. The Company uses these pixels in compliance with the policies of the relevant social media platforms.
Third Party Use of Cookies
Some content or applications on the Website are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website. They may use this information to provide you with interest-based (behavioural) advertising or other targeted content.
We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
AI Tools and Third-Party Processing
As an AI education and integration business, we use artificial intelligence tools and platforms to deliver our services and improve our operations. These may include platforms such as Anthropic's Claude, OpenAI's ChatGPT, and similar services. Where our use of these tools involves the processing of your personal data — for example, where you share business information or content in the course of using our services — we take steps to ensure those tools are used in accordance with this Privacy Policy and applicable data protection law.
We do not share your personal data with AI tools beyond what is reasonably necessary to deliver the services you have requested. We encourage you to review the privacy policies of any AI platforms you use directly in connection with our services.
Payment Processing
We use Stripe, Inc. as our third-party payment processor. When you make a purchase through our Website or services, your payment card information is collected and processed directly by Stripe in accordance with applicable payment card industry standards. We do not store your full credit card details on our own systems. For information on how Stripe handles your data, please review Stripe's Privacy Policy at https://stripe.com/privacy.
Email Information
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, by mail, and by telephone. This also applies when you register for our Website, sign up through any of our forms, or make a purchase on this site.
Email Policies
We are committed to keeping your email address confidential. We do not sell, rent, or lease our subscription lists to third parties, and will not disclose your email address to any third parties except as described in the section titled Disclosure of Your Information.
In compliance with the CAN-SPAM Act, all emails sent from our organisation will clearly state who the email is from and provide clear information on how to contact the sender. All email messages will also contain concise information on how to remove yourself from our mailing list.
Our emails provide users the opportunity to opt out of receiving communications from us at any time by clicking the unsubscribe link at the bottom of any email. If you ever have trouble unsubscribing, you can email gail@starr.co.za to request removal.
How and Why We Collect Information
The Company collects your information in order to record and support your participation in the activities you select. If you register to download a resource, sign up for our newsletter, or purchase a product from us, we collect your information. We use this information to keep you informed about the products and services you have selected to receive and any related products and/or services. As a visitor to this Website, you can engage in most activities without providing any personal information. It is only when you seek to download resources or register for services that you are required to provide information.
If you opt to receive any free resources, participate in any free training programs, register for a webinar or live event, or purchase any products sold by the Company, we may invite you to receive our free email newsletter. Where consent is required by applicable law, we will only add you to our mailing list if you affirmatively opt in. We include an "unsubscribe" link at the bottom of every email we send. If you ever have trouble unsubscribing, you can email gail@starr.co.za.
How Do We Use the Information That You Provide to Us?
We use personal information for purposes of presenting our Website and its contents to you, providing you with information, providing you with offers for products and services, providing you with information about your subscriptions and products, carrying out any contract between you and the Company, administering our business activities, providing customer service, and making available other items and services to our customers and prospective customers.
Our legal bases for processing your personal data under the General Data Protection Regulation (GDPR) are: (a) contract — where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract; (b) consent — where you have given us clear consent to process your data for a specific purpose such as marketing; (c) legitimate interests — where processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights; and (d) legal obligation — where we are required to process your data to comply with the law.
From time to time, we may use the information you provide to us to make you offers to purchase products and services provided by third parties in exchange for a commission to be paid to us by such third parties. Should you opt to take part in such promotions, the third parties will receive your information.
Disclosure of Your Information
As a general rule, we do not sell, rent, lease, or otherwise transfer any information collected, whether automatically or through your voluntary action.
We may disclose your personal information to our subsidiaries, affiliates, and service providers for the purpose of providing our services to you. This includes third-party tools used in the delivery of our services, such as email service providers, payment processors, analytics platforms, and AI tools used to support service delivery.
We may disclose your personal information to a third party, including a lawyer or collection agency, when necessary to enforce our terms of service or any other agreement between you and the Company.
We may provide your information to any successor in interest in the event of a merger, divestiture, restructuring, reorganisation, dissolution, or other sale or transfer of some or all of the Company's assets and/or business.
We may disclose information when legally compelled to do so, when we, in good faith, believe that the law requires it or for the protection of our legal rights, or when compelled by a court or other governmental entity.
How Do We Protect Your Information and Secure Information Transmissions?
We employ commercially reasonable methods to ensure the security of the information you provide to us and the information we collect automatically. This includes using standard security protocols and working only with reputable third-party vendors.
Email is not recognised as a secure medium of communication. For this reason, we request that you do not send private or sensitive information to us by email. Some of the information you may enter on our Website may be transmitted securely via Secure Sockets Layer (SSL) or equivalent encryption. Credit card information and other sensitive payment information is handled directly by Stripe and is never transmitted through our own systems via email.
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach, where required by applicable law. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly without undue delay.
Policy Changes
It is our policy to post any changes we make to our Privacy Policy on this page. If we make material changes to how we treat your personal information, we will notify you by email to the email address specified in your account and/or through a notice on the Website home page. The date this Privacy Policy was last revised is identified at the top of this page. You are responsible for periodically visiting our Website and this Privacy Policy to check for any changes.
Visitors' GDPR Rights
If you are located within the European Union, you are entitled to certain rights under the General Data Protection Regulation (GDPR), including:
- The right to access the personal data we hold about you.
- The right to rectify inaccurate personal data or have incomplete data completed.
- The right to erasure ("the right to be forgotten") in certain circumstances.
- The right to restrict or object to the processing of your data.
- The right to data portability — to receive your data in a structured, commonly used, machine-readable format.
- The right to withdraw consent at any time, without affecting the lawfulness of processing that occurred before withdrawal.
- The right to lodge a complaint with a supervisory authority that has jurisdiction over GDPR matters in your country of residence.
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements, or until you request its deletion, whichever is earlier. In general, we retain customer data for no longer than 7 years following the end of a business relationship, unless a longer period is required by law.
Where we transfer your personal data outside the European Economic Area, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission or transfers to countries with an adequacy decision.
We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.
To exercise any of these rights, please contact us at gail@starr.co.za.
South African Users — POPIA
The Company is subject to the Protection of Personal Information Act 4 of 2013 (POPIA) as a Responsible Party based in South Africa. Under POPIA, you have the right to access personal information we hold about you, to request its correction, and to object to the processing of your personal information in certain circumstances. You also have the right to lodge a complaint with the Information Regulator of South Africa (www.justice.gov.za/inforeg/) if you believe your rights under POPIA have been infringed. To exercise your rights under POPIA, please contact us at gail@starr.co.za.
Contact Us
The Company welcomes your questions or comments regarding this Privacy Policy:
Gail Starr
3 Crested Lane
Howick, KwaZulu-Natal 3290
South Africa
gail@starr.co.za